Privacy policy

Zaras Planet takes your privacy very seriously. Your email address will NOT be sold or disclosed to any other parties.

This Privacy Policy describes exactly how Zaras Planet uses personal information such as name, address, email address or credit card number ('Customer Information').

By registering your details with Zaras Planet, you consent to the collection and use of information in the manner described below. If we decide to change our privacy practice, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.


What Customer Information does Zaras Planet collect?

Customer Information is requested whenever you choose to use certain Zaras Planet services. The type of Customer Information we request has to do specifically with the type of service you are using. For example:
     
When you request a brochure to be posted to you we will ask you to provide your first name and last name, full postal address and an email address.

When you book a holiday we will ask you for personal information such as names,  date of birth, address details and contact telephone numbers, age, location, biography, and weight/height/fitness levels if its an activity holiday.  We may also ask you for credit card information if that is how you decide to pay.

How does Zaras Planet use Customer Information?

Our primary goal in collecting your Customer Information is to provide you with a great personalised, relevant, user-friendly experience in all your contact with Zaras Planet.

Customer Communication: We use Customer Information to communicate with you and we consider this communication to be an integral part of the Zaras Planet service. We use your email and mailing address to inform you about special trips, newsletters, Zaras Planet promotional offers, Website improvements, and occasional third-party partnership promotional offers that may be of interest to you. If you do not wish to receive these mailings you can unsubscribe using the link supplied on all our email contact with you or telephone a member of our Sales team to be unsubscribed from either postal or email contact or both.


With whom does Zaras Planet share Customer Information?

Zaras Planet shares Customer Information with third party intermediaries (for example, credit card authorization companies, merchandise distributors, vendors processing our outbound email communication, etc.) who help us to provide you with a quality service. Your Customer Information is provided to these third parties solely for the purpose of providing you the services you request at the time that you request them. Third party intermediaries do not store, retain, access or otherwise use your Customer Information other than as necessary to provide you with the Zaras Planet service.